Thank you for shopping at Beauties. We want you to be satisfied with your purchase. Please read our refund and returns policy carefully before placing an order.
## Returns
We accept return requests within 14 days of delivery.
To be eligible for a return, the item must be:
* Unused and unworn
* In the same condition that you received it
* In its original packaging
* With tags attached, if applicable
Items that show signs of wear, washing, damage, stains, odors, or alteration may not be accepted.
## Non-Returnable Items
For hygiene and safety reasons, the following items may not be eligible for return:
* Lingerie
* Underwear
* Socks
* Final sale items
* Items marked as non-returnable
* Used or damaged items
## Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed using the original payment method when possible. Processing times may vary depending on your payment provider.
## Exchanges
We may offer exchanges depending on product availability. If you need a different size or color, please contact us first before returning the item.
## Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged.
Shipping costs are non-refundable unless required by law or caused by our error.
## Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photos of the item so we can review the issue.
## How to Request a Return
To request a return, please contact us:
Beauties
Email: [support@beauties.reviews](mailto:support@beauties.reviews)
Phone: 925-349-7796
Address: 2730 Water Street, San Francisco, CA 94104, United States
Please include your order number and the reason for your return request.